Monday, September 12, 2022

What metrics are tested to measure user retention in SaaS product?


Main metrics:


Retention 1, 7, 30, 90 days


Churn 1, 7, 30, 90 days It can also be metrics and engagement:


Time on page - you can look at some important pages, for example, time in the news feed


Time on site / Average Session Duration - total time per day or average time per session


Bounce rate - % of visitors who left the site directly from the login page or viewed no more than one page of the site. This metric may not be relevant for everyone, for example, if the entrance starts from the news feed page, it makes no sense to watch it

What metrics are tested to measure user retention in SaaS product?

Main metrics: Retention 1, 7, 30, 90 days Churn 1, 7, 30, 90 days It can also be metrics and engagement: Time on page - you can look at some...